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E-flite Eratix 3D FF (Flat Foamy) 860mm BNF Basic with AS3X and SAFE EFL01950

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SKU: A-EFL01950

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£256.49
£256.49
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Description

.mediaFeature {padding:2px 0;}.safeTech {background:#6f92a5;float:left;padding:20px 0;font-size: 17}.safeTech, .safeTech h4 {color:#fff;}.aligncenter {text-align: center;}Product DetailsThe E-flite® Eratix 3D FF offers the aggressive aerobatic plus smooth sport and slow-flying performance of similar class models - without all the hassles of buying components for and building one because it bolts/snaps together in no time!

Key Features

  • The easiest to buy, assemble and fly flat foamy model yet - capable of slow cruising, sport flying, basic and all-out 3D aerobatics
  • Specially tuned brushless motor that's factory-installed and ready for use with popular 3S 600-850mAh batteries
  • 15-amp Spektrum Avian™ Smart ESC provides real-time battery voltage, current, RPM, and other data via compatible receivers and transmitters
  • Spektrum™ AR630 receiver with fly-by range telemetry and industry-leading DSMX® technology
  • Fast and easy assembly, unlike similar class models - no glue or tape required
In The Box
  • (1) E-flite® Eratix 3D FF 860mm
  • (1) Spektrum™ Avian™ 15A Brushless Smart ESC (installed)
  • (1) Spektrum™ Avian™ Brushless Outrunner Motor (installed)
  • (3) Spektrum Sub-Micro Digital Servos (installed)
  • (1) Spektrum AR630 Receiver (installed)
  • (1) Product Manual
Needed to Complete
  • (1) Full-range 5+ channel Spektrum™ DSMX®/DSM2® compatible transmitter
  • (1) 3S 11.1V 600-850mAh LiPo with IC2 Connector (or JST-RCY connector plus a suitable IC2 to JST-RCY adapter)
  • (1) Compatible LiPo charger
Introduction

In the early 2000s, "flat foamy" models were extremely popular because they could be scratch built from foam sheets you could buy in many stores. Today, most foam models are fully-moulded sport and scale aircraft – and few can match the unique capabilities and performance of flat foam models, especially those designed and built for aerobatic plus 3D flying! The E-flite® Eratix 3D FF (Flat Foamy) 860mm is perfect for experienced pilots who already build and fly flat foam models, intermediate pilots who are interested in them but don't want to undertake a complicated build, and less experienced pilots who have always wanted to try but were intimidated by the extra effort and skills required to buy, build and fly such a model. The Eratix 3D FF is the easiest-to-fly, most convenient, and best value in a flat foamy model yet!

Features
  • The easiest to buy, assemble and fly flat foamy model yet – capable of slow cruising, sport flying, basic and all-out 3D aerobatics
  • Specially tuned brushless motor that's factory-installed and ready for use with popular 3S 600–850mAh batteries
  • 15-amp Spektrum Avian™ Smart ESC provides real-time battery voltage, current, RPM, and other data via compatible receivers and transmitters
  • Spektrum™ AR630 receiver with fly-by range telemetry and industry-leading DSMX® technology
  • Easier to fly with innovative and optional-use SAFE® Select flight envelope protection
  • The unmatched stability and locked-in feel of exclusive AS3X® technology
  • Compatible with the Spektrum DXS transmitter included with many of the most popular E-flite® and HobbyZone® trainer airplane models
  • Extremely durable yet lightweight, high-density EPP airframe with carbon fibre and composite reinforcements
  • Three factory-installed digital servos and linkages, including a metal-geared aileron servo
  • Factory-finished in a high-contrast, high-visibility trim scheme for excellent orientation
  • Fast and easy assembly, unlike similar class models – no glue or tape required
  • Landing gear snaps into place for easy installation, removal, and replacement
Overview

The E-flite Eratix 3D FF (Flat Foamy) 860mm offers the aggressive aerobatic plus smooth sport and slow-flying performance of similar class models – without all the hassles of buying components for and building one! It bolts/snaps together and can be ready to fly in less time than it takes to charge a battery compared to the glue, tape, and many hours it usually takes to assemble other "flat foamy" aircraft. Its lightweight yet extremely durable EPP airframe is mostly factory-assembled and includes a factory-installed power system and servos. The 3S compatible brushless motor is matched with an exclusive Spektrum Avian Smart ESC. The BNF Basic version is equipped with an AR630 receiver to deliver real-time telemetry data along with AS3X and SAFE Select technologies. It's small enough and light enough to be flown indoors in gymnasiums and other similar spaces or outdoors in yards, parks, and sports fields, making it a versatile addition to the hangar for a wide variety of pilots!

Exclusive Technologies

The Bind-N-Fly® (BNF®) Basic version Eratix 3D FF 860mm features exclusive Spektrum™ AS3X® and SAFE® Select technologies. AS3X works behind the scenes to smooth out the effects of wind and turbulence to deliver a locked-in feel that makes it seem like you're flying a much larger airplane. Optional-use SAFE Select offers pitch and bank angle limits and automatic self-leveling that can be turned on and off at the flip of a switch to make this the easiest to fly flat foamy yet!

 

® Completion Level Advantage " loading="lazy" src="https://www.horizonhobby.com/on/demandware.static/-/Sites-horizon-master/default/PDPImages/EFL01950_PP_01.jpg" class="img-fluid">Bind-N-Fly® Completion Level Advantage

Already own a Spektrum™ transmitter? Bind-N-Fly® (BNF®) aircraft make getting into the air quickly and with the best control experience possible easier than ever. They come out of the box with the power system, servos, and a Spektrum 2.4GHz receiver installed, so all you need to do is bind the receiver to a compatible transmitter, finish any final assembly, and fly!

 

Smart Technology

The Eratix 3D FF is equipped with an exclusive Spektrum™ Avian™ Smart ESC that can provide a variety of real-time power system-related telemetry data, including motor RPM, current, battery voltage, and more – with Smart and non-Smart batteries – via compatible receivers (including the AR630) and Spektrum AirWare™ equipped transmitters (including the DX6e and 8e, DX6 G2/3 and 8 G2, the DX9, NX6, 8 and 10, iX12, iX14, iX20, and others) while you fly.

 

High Performance

The factory-installed brushless power system features a specially-tuned outrunner motor. This power system delivers plenty of thrust for unlimited vertical and 3D performance with 3S batteries! Use 600mAh batteries to keep the weight down, or up to 850mAh batteries for longer flight times.

 

Uniquely Capable

Like other flat foamy models, the Eratix 3D FF is capable of slow cruising, smooth sport flying, basic aerobatics, and even aggressive 3D flying — all in the same flight! It offers a truly "mild to wild" flight experience intermediate to experienced pilots will appreciate whether flying indoors in gymnasiums or outdoors in yards, parks, sports fields, and beyond.

 

Easy Assembly

Unlike other similar flat foamy models only available as kits without power and control components, the Eratix 3D FF arrives factory-assembled with the power system, servos, and the receiver (BNF Basic version only) installed. All you need to do is finish some quick and easy final bolt/snap-together assembly – without glue, tape, or special tools – and you'll be ready to fly in less time than it takes to charge a battery!

 

Durable Design

Construction with carbon fibre and composite-reinforced, high-density EPP delivers a lightweight yet stiff and durable airframe. In the unfortunate event you damage any airframe parts or components and can't repair them, a full line of replacement/spare parts is readily available.

 

 

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Description

.mediaFeature {padding:2px 0;}.safeTech {background:#6f92a5;float:left;padding:20px 0;font-size: 17}.safeTech, .safeTech h4 {color:#fff;}.aligncenter {text-align: center;}Product DetailsThe E-flite® Eratix 3D FF offers the aggressive aerobatic plus smooth sport and slow-flying performance of similar class models - without all the hassles of buying components for and building one because it bolts/snaps together in no time!

Key Features

  • The easiest to buy, assemble and fly flat foamy model yet - capable of slow cruising, sport flying, basic and all-out 3D aerobatics
  • Specially tuned brushless motor that's factory-installed and ready for use with popular 3S 600-850mAh batteries
  • 15-amp Spektrum Avian™ Smart ESC provides real-time battery voltage, current, RPM, and other data via compatible receivers and transmitters
  • Spektrum™ AR630 receiver with fly-by range telemetry and industry-leading DSMX® technology
  • Fast and easy assembly, unlike similar class models - no glue or tape required
In The Box
  • (1) E-flite® Eratix 3D FF 860mm
  • (1) Spektrum™ Avian™ 15A Brushless Smart ESC (installed)
  • (1) Spektrum™ Avian™ Brushless Outrunner Motor (installed)
  • (3) Spektrum Sub-Micro Digital Servos (installed)
  • (1) Spektrum AR630 Receiver (installed)
  • (1) Product Manual
Needed to Complete
  • (1) Full-range 5+ channel Spektrum™ DSMX®/DSM2® compatible transmitter
  • (1) 3S 11.1V 600-850mAh LiPo with IC2 Connector (or JST-RCY connector plus a suitable IC2 to JST-RCY adapter)
  • (1) Compatible LiPo charger
Introduction

In the early 2000s, "flat foamy" models were extremely popular because they could be scratch built from foam sheets you could buy in many stores. Today, most foam models are fully-moulded sport and scale aircraft – and few can match the unique capabilities and performance of flat foam models, especially those designed and built for aerobatic plus 3D flying! The E-flite® Eratix 3D FF (Flat Foamy) 860mm is perfect for experienced pilots who already build and fly flat foam models, intermediate pilots who are interested in them but don't want to undertake a complicated build, and less experienced pilots who have always wanted to try but were intimidated by the extra effort and skills required to buy, build and fly such a model. The Eratix 3D FF is the easiest-to-fly, most convenient, and best value in a flat foamy model yet!

Features
  • The easiest to buy, assemble and fly flat foamy model yet – capable of slow cruising, sport flying, basic and all-out 3D aerobatics
  • Specially tuned brushless motor that's factory-installed and ready for use with popular 3S 600–850mAh batteries
  • 15-amp Spektrum Avian™ Smart ESC provides real-time battery voltage, current, RPM, and other data via compatible receivers and transmitters
  • Spektrum™ AR630 receiver with fly-by range telemetry and industry-leading DSMX® technology
  • Easier to fly with innovative and optional-use SAFE® Select flight envelope protection
  • The unmatched stability and locked-in feel of exclusive AS3X® technology
  • Compatible with the Spektrum DXS transmitter included with many of the most popular E-flite® and HobbyZone® trainer airplane models
  • Extremely durable yet lightweight, high-density EPP airframe with carbon fibre and composite reinforcements
  • Three factory-installed digital servos and linkages, including a metal-geared aileron servo
  • Factory-finished in a high-contrast, high-visibility trim scheme for excellent orientation
  • Fast and easy assembly, unlike similar class models – no glue or tape required
  • Landing gear snaps into place for easy installation, removal, and replacement
Overview

The E-flite Eratix 3D FF (Flat Foamy) 860mm offers the aggressive aerobatic plus smooth sport and slow-flying performance of similar class models – without all the hassles of buying components for and building one! It bolts/snaps together and can be ready to fly in less time than it takes to charge a battery compared to the glue, tape, and many hours it usually takes to assemble other "flat foamy" aircraft. Its lightweight yet extremely durable EPP airframe is mostly factory-assembled and includes a factory-installed power system and servos. The 3S compatible brushless motor is matched with an exclusive Spektrum Avian Smart ESC. The BNF Basic version is equipped with an AR630 receiver to deliver real-time telemetry data along with AS3X and SAFE Select technologies. It's small enough and light enough to be flown indoors in gymnasiums and other similar spaces or outdoors in yards, parks, and sports fields, making it a versatile addition to the hangar for a wide variety of pilots!

Exclusive Technologies

The Bind-N-Fly® (BNF®) Basic version Eratix 3D FF 860mm features exclusive Spektrum™ AS3X® and SAFE® Select technologies. AS3X works behind the scenes to smooth out the effects of wind and turbulence to deliver a locked-in feel that makes it seem like you're flying a much larger airplane. Optional-use SAFE Select offers pitch and bank angle limits and automatic self-leveling that can be turned on and off at the flip of a switch to make this the easiest to fly flat foamy yet!

 

® Completion Level Advantage " loading="lazy" src="https://www.horizonhobby.com/on/demandware.static/-/Sites-horizon-master/default/PDPImages/EFL01950_PP_01.jpg" class="img-fluid">Bind-N-Fly® Completion Level Advantage

Already own a Spektrum™ transmitter? Bind-N-Fly® (BNF®) aircraft make getting into the air quickly and with the best control experience possible easier than ever. They come out of the box with the power system, servos, and a Spektrum 2.4GHz receiver installed, so all you need to do is bind the receiver to a compatible transmitter, finish any final assembly, and fly!

 

Smart Technology

The Eratix 3D FF is equipped with an exclusive Spektrum™ Avian™ Smart ESC that can provide a variety of real-time power system-related telemetry data, including motor RPM, current, battery voltage, and more – with Smart and non-Smart batteries – via compatible receivers (including the AR630) and Spektrum AirWare™ equipped transmitters (including the DX6e and 8e, DX6 G2/3 and 8 G2, the DX9, NX6, 8 and 10, iX12, iX14, iX20, and others) while you fly.

 

High Performance

The factory-installed brushless power system features a specially-tuned outrunner motor. This power system delivers plenty of thrust for unlimited vertical and 3D performance with 3S batteries! Use 600mAh batteries to keep the weight down, or up to 850mAh batteries for longer flight times.

 

Uniquely Capable

Like other flat foamy models, the Eratix 3D FF is capable of slow cruising, smooth sport flying, basic aerobatics, and even aggressive 3D flying — all in the same flight! It offers a truly "mild to wild" flight experience intermediate to experienced pilots will appreciate whether flying indoors in gymnasiums or outdoors in yards, parks, sports fields, and beyond.

 

Easy Assembly

Unlike other similar flat foamy models only available as kits without power and control components, the Eratix 3D FF arrives factory-assembled with the power system, servos, and the receiver (BNF Basic version only) installed. All you need to do is finish some quick and easy final bolt/snap-together assembly – without glue, tape, or special tools – and you'll be ready to fly in less time than it takes to charge a battery!

 

Durable Design

Construction with carbon fibre and composite-reinforced, high-density EPP delivers a lightweight yet stiff and durable airframe. In the unfortunate event you damage any airframe parts or components and can't repair them, a full line of replacement/spare parts is readily available.

 

 

Rewards

Rewarding every enthusiast

You can earn and redeem Jadlam Rewards across our entire range of products. Every purchase brings you closer to your next reward.

View Rewards
Jadlam Rewards Card

Delivery

Detailed Delivery Information

UK Economy Delivery

We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48).

This service aims to deliver within 2-3 working days and is tracked to the delivery point. SMS or email notifications will be sent to you if you have filled in the contact details on your order. This will allow you to view your delivery options prior to delivery and have advanced notice of a delivery day.

We aim to dispatch your order the same day if paid for before 2pm (excluding weekends and UK public holidays). Please note that if your order contains an item with a 1-2 day handling time your item will take longer to dispatch.

Once dispatched you will receive a notification and the item will then be delivered in the next 2-3 working days.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we cannot accept orders billed to or addressed to PO Boxes.

UK Express / Next Day Delivery

We will supply your email address and/or mobile number to the courier, they will use this to send you notification emails and SMS to let you know when your parcel will arrive.

*Where our Express/Next Day delivery service has been selected we aim to dispatch your goods from our warehouse in less than 1 working day of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 1-2 working days from the moment you place your order.

Please note that Express/Next Day delivery is a trackable service.

Delivery charges will be automatically calculated at the checkout page.

All product prices quoted are inclusive of VAT.

Please note that we can't accept orders billed to or addressed to PO Boxes.

Non-Mainland UK Shipping Information

Applies to: Northern Ireland, Channel Islands, Isle Of Man, Scottish Highlands & Islands, Scilly Isles.

Free on all orders under 5KG.

If your order weighs more than 5KG we will need to ship this via DPD which will incur a delivery charge of £9.99.

Please note this is only on orders over 5KG and most orders will come to less than 5KG.

Orders will be shipped on a 2 Day Service regardless of shipping option selected.

International Delivery

Shipping to Europe currently suspended due to changes with Brexit. More information due soon.

Shipping to Non European Countries

Shipping to Non European destinations is charged based on order value & order weight. In certain cases extra shipping charges may be required.

We aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Postal delivery will normally take a further 5 working days.

Delivery times and charges vary by country.

Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from Jadlam Toys & models for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Jadlam Toys & Models, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries cannot be reclaimed.

Important Note on Delivery Times

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of Jadlam Racing and therefore cannot be guaranteed.

Returns

Key Information at a Glance

The most important points from our returns policy.

 Return unwanted items within 30 days (unopened).

 We provide free return shipping for any faulty, damaged, or incorrectly sent items.

 All returns must be initiated by completing our official Returns Form for efficient processing.

 Ensure items are returned in 'as new' condition with original packaging to qualify for a full refund.

Can I return my item?

Not Wanted

An unwanted product can be returned for a full refund within 30 days of delivery as long as it’s still in its original, unopened packaging.

In accordance with your rights when you purchase goods online, unwanted items can be returned even if you have opened them for inspection as long as you let us know within 14 calendar days from the day after delivery. You can examine the goods as you would in a shop but to obtain a full refund you must not use them. The goods must be returned in ‘as new’ condition and in their original packaging. The packaging must not be ripped or damaged or we may refuse the return.

Returns and exchanges can only be processed with proof of purchase. Please provide your order number when you return a product.

You will be liable for the cost of returning the goods to us and must ensure that they are returned in protective packaging.

Faulty or Damaged

If you have received a damaged or faulty item from us you can return it for a repair, replacement or refund.

If the item is faulty or damaged we will cover the costs of the return shipping. Please contact us prior to returning so we can arrange a free returns label or resolve the fault you are experiencing.

Please make it clear what the issue is on our returns paperwork, as some minor issues may not be very clear to our returns department.

Some manufacturers prefer to deal with faulty items themselves, so returns may be sent directly to the manufacturer. This helps you get a replacement or repair faster.

Incorrect

An item received incorrectly can be returned for a refund or replacement. Please make it clear on the returns paperwork which action you would like us to take. If you do not complete this section, we will automatically issue a refund.

If the item is incorrect, we will cover the return shipping costs. Please complete a returns request form by clicking here and we will provide a returns shipping label for you.

What is your Returns Period?

You can return an item up to 30 days after the date of delivery.

EXTENDED CHRISTMAS RETURNS (covers all orders placed in November & December 2024) ends 31st January 2025.

How do I cancel my order?

If you choose to cancel an order that you have not yet received, please contact us via phone or email. Have your order number ready for quicker processing. Use "Cancellation Request" in your contact message.

We do our best to cancel orders quickly, but it's possible the order is dispatched before we process your request.

If your order has already shipped, you'll need to return it after receiving it. This will be treated as an unwanted return, and you’ll be responsible for return shipping costs.

What are my cancellation rights?

You may cancel an order from the moment it's placed until 14 days after you receive the goods.

Please contact us by phone or email to request a cancellation.

How do I start a return?

You need to complete our Returns Form. A member of our Returns Department will contact you with full instructions.

How do I return my item?

Please complete our Returns Form. We will contact you with instructions.

If you're arranging your own return, please use a tracked courier service. We cannot be held liable for undelivered returns. Reuse original packaging if possible, or make sure the item is well protected and dry in transit.

Check Royal Mail or parcel services like Parcel2Go for competitive rates.

How much does it cost to return an item?

The cost depends on the return reason:

  • Unwanted item: You cover return shipping costs.
  • Damaged/Faulty item: We cover the return shipping.
  • Incorrect item: We cover the return shipping.

For self-paid returns, we recommend Royal Mail or Parcel2Go. A small tracked parcel via Royal Mail should cost around £5; courier options may range £7–10.

When we cover return shipping, we’ll send you a returns label. Complete the form by clicking here.

A restocking fee may apply for returns due to customer error or if items are returned in a condition different from what was stated.

Once your return is approved, you have 14 days to send the item. After that, the return is cancelled and no refund will be issued.

When will I be refunded?

We process refunds or replacements within 3–5 working days of receiving your return. If you used a tracked courier, you can confirm when the item was received. If you don’t hear from us within 7 working days, please get in touch.

How should I package my return?

We recommend reusing the original packaging. You must ensure the item is returned in protective packaging. Items returned damaged or without proper care may not qualify for a refund.

Your Hobby, Our Passion

We're a family-owned business passionate about inspiring play and creativity for everyone, from hobbyists to young builders. Our team is here to help you find the perfect toys, models, and RC vehicles. Let’s create special memories together!

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Your Satisfaction Guaranteed

We stand behind every product we sell with a 30-day, no-hassle return policy. Shop with confidence knowing that your happiness is guaranteed.

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Passionate Experts

Our team in Glastonbury lives and breathes models, RC, and toys. We're here to share our knowledge and help you find the perfect toy, model, or gift.

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Unmatched Selection

Immerse yourself in a world of possibilities with our extensive collection of top-tier models, RC vehicles, and toys, handpicked from the best brands to ignite your passion and creativity.

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Decades of Experience

With a legacy spanning 25 years, we're proud to have served generations of hobbyists, families, and kids, helping them discover the joy of building, playing, and creating.

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